At Anson Antiques & Gifts, we focus on delivering a transparent, dependable, and smooth shipping process for our shoppers. Every order is managed with care to make sure your items are delivered securely and promptly.
Built on Trust & Transparency
At Anson Antiques & Gifts, we understand that buying antiques and unique treasures requires confidence. Our reputation is built on honesty, integrity, and transparency in everything we do.
We are committed to providing accurate descriptions, fair pricing, and friendly guidance to help you make informed purchasing decisions. If you have questions about an item, we’re always happy to share what we know and provide the information you need.
Our goal is to create a shopping experience where every customer feels respected, valued, and confident in their purchase.
1. Delivery Destinations & Fees
- Shipping Area: We currently process and ship orders exclusively to the United States.
- Shipping Costs: We are pleased to provide Free Shipping for all orders.
- Currency: All transactions on our store are processed in the US Dollar ($). There are no hidden fees.
2. Delivery Schedule
To ensure complete clarity, our delivery process is broken down into the following stages:
- Order Cut-off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York). Orders placed after this deadline, or on weekends, will be processed the following business day.
- Order Processing Time: 1 to 2 business days (Monday–Friday).
- Transit/Shipping Time: 3 to 5 business days (Monday–Friday).
- Total Estimated Delivery: 4 to 7 business days (Monday–Friday).
3. Carriers & Order Tracking
- Shipping Partners: To guarantee secure and swift deliveries, we use reputable carriers such as DHL, UPS and FedEx.
- Tracking Information: Yes, we provide a tracking number for all purchases. A confirmation email with your tracking details will be sent to you as soon as your package is dispatched.
4. Taxes
For all deliveries directed to the United States, the final checkout price is all-inclusive. Customers will not face any unexpected duties or tax charges upon delivery.
5. Order Cancellations
If you need to cancel a purchase, please reach out to us within our cancellation window of 24 Hours. Once the order processing is complete and the item is handed over to the carrier, we cannot halt the shipment.
6. Delayed or Missing Shipments
If your package experiences an unusual delay beyond the expected delivery time frame, please get in touch with our support team. We will coordinate directly with the carrier to investigate and resolve the situation promptly.
7. Customer Satisfaction Comes First
Our customers are the heart of our business.
From the moment you walk through our doors or contact us, we strive to provide welcoming service, helpful advice, and a pleasant shopping experience. We believe excellent customer service doesn’t end with a sale—it continues by building lasting relationships based on trust and care.
Every visitor deserves personal attention, honest communication, and a commitment to making their experience enjoyable. Your satisfaction is always our highest priority.
8. Contact Information
Business Name: Anson Antiques & Gifts
Our Physical Address: 1015 Commercial Ave, Anson, TX 79501, United States
Phone Support: +1 325-823-3309
Email Support: support@ansonantiquesandgifts.com
Customer Service Hours
Monday-Thursday: 10 am– 5pm
Friday: 11am-5pm
Saturday: 10am–4 pm
Sunday: Closed
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